Solve AI provides a browser extension and website that help students with homework, quizzes, and study tasks. This policy explains what information Solve AI collects, how it is used, and the choices available to users.
Information We Collect
- Account information — name, email, and profile details provided when signing in (for example, with Google).
- Usage information — feature usage, credit balance, plan type, and extension settings.
- Content you submit — highlighted text, screenshots, chat messages, and study materials uploaded to generate AI responses.
- Payment information — billing is handled by our payment provider. Full payment card details are not stored on our servers.
- Technical information — browser type, device information, and log data required to operate and secure the service.
How We Use Information
Collected information is used to:
- Provide AI-powered homework and study assistance
- Create and manage user accounts
- Process subscriptions and payments
- Improve performance, reliability, and user experience
- Respond to support requests and communicate service updates
- Protect against abuse, fraud, and security threats
Extension Permissions
The extension requests browser permissions that enable core features, including highlighting text, capturing screenshots, opening the side panel, signing in, and saving preferences. These permissions are used solely to provide the features a user chooses to use. Browsing history is not sold.
Third-Party Services
Solve AI relies on trusted providers for hosting, authentication, database storage, payment processing, and AI services. These providers process data only as necessary to deliver the service.
Data Sharing
Personal information is not sold. Information may be shared with service providers, as required by law, or to protect the rights and safety of Solve AI and its users. Any such sharing is limited to what is reasonably necessary.
Data Retention
Information is retained for as long as necessary to provide the service, meet legal obligations, resolve disputes, and enforce applicable agreements. Users may request deletion of their account and associated data by contacting Solve AI.
Security
Solve AI applies industry-standard measures to protect user information. No method of transmission or storage is completely secure; however, reasonable safeguards are maintained to protect data.
Children
Solve AI is intended for students. Users below the age of consent for online services in their region should use Solve AI only with permission from a parent or guardian.
Your Choices
Users may disable extension features, sign out, manage their subscription, or contact Solve AI to access, correct, or delete their personal information.
Changes to This Policy
This Privacy Policy may be updated periodically. The "Last updated" date above will be revised when changes are made. Continued use of Solve AI after such changes constitutes acceptance of the updated policy.
Contact
For questions regarding this Privacy Policy or personal data, contact Solve AI through the website.